Celebrating 26 Years of Service with university students!
GMG Management wants to thank all of you for your loyal support throughout these years and promises to bring you new and exciting changes. GMG has been serving university students since 1983. We have an impeccable service & safety record and are proud of our roots, carrying the world's "most precious" cargo!
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FSU DEPARTURE
AND ARRIVAL LOCATION FOR GMG/TMT BUSES
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All GMG/TMT passengers departing from
Tallahassee will now report to:
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GATE H, in front of The Garnet-n-GO (snacks
and drinks are available)
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It faces the intersection of Champions Way and
St. Augustine Street
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If you have any questions or concerns,
please contact us at:
(850) 645-8709 (352) 336-7026 or (352)
215-8196
10:00 AM to 4:00 PM Mon-Thursday
10:00 AM to 12:00 N – Friday
Or visit us at:
Our office in the FSU Card Center
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*IMPORTANT INFORMATION*
MIAMI and POMPANO pick up/drop off change
- FSU (Tallahassee) and UF (Gainesville) - Orlando depature/arrival location - Turkey Lake Service Plaza in mile marker #263 on the Florida Turnpike
- UCF passengers (there are no inter-university trips between UCF and Tallahassee/Gainesville). All trips are between UCF and South Florida.
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POMPANO/HOLLYWOOD |
MIAMI |
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This is a reminder of the temporary/new departure location for the Pompano passengers. This information has been posted since February 2011 on the home page of our website www.gmgtrans.com. The Pompano Service Plaza is closed and is scheduled to reopen in September 2012. Our tickets are under revision to indicate the current departure location for all Pompano/Hollywood passengers. Also, the departure time reflected on your e-ticket is correct. |
This is a reminder that the departure location at Mall of Americas has permanently changed its location within the mall. Please review the information below. |
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*IMPORTANT INFORMATION*
** POMPANO SERVICE PLAZA CLOSED **
** NEW POMPANO STOP **
STARTING FEBRUARY 24, 2011
NEW/SAFER POMPANO/FT. LAUD./HOLLYWOOD DROP OFF/PICK UP LOCATION
West Hollywood Stores Shopping Center
192-460 SR7
Parking Lot by Denny’s ON SR-7 (facing Denny’s, to the left/South of Denny’s)
(Denny’s address is 404 S. SR7/441 Hollywood, Fl)
Across the street from the old GFS Market Shopping Center
that GMG has been using for the past month
Directions: Take Florida Turnpike to Exit 49 (Hollywood Blvd) and go East; turn South (right) on SR7/441 – you will see Denny’s on your right hand side…turn into the shopping center in the entrance just passed Denny’s… the buses will be parked in this parking lot.
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** DEPARTURE LOCATION AT MALL OF AMERICA HAS CHANGED **
** NEW LOCATION AT MALL OF AMERICAS **
Miami
Mall of Americas
adjacent to entrance of AMC Theaters and adjacent Home Depot
7795 W Flagler St Miami, FL 33144
Please See attachment
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STARTING FEBRUARY 1, 2012 Frequent traveler credits ( Buy 4, get 5th free ticket promotion) WILL EXPIRE AND WE WILL NO LONGER BE OFFERED. Any request SUBMITTED AFTER FEBRUARY 1, 2012 will not be approved.
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YOU MUST BOARD/UNBOARD AT THE LOCATION INDICATED ON YOUR E-TICKET - YOU WILL BE DENIED BEING DROPPED OFF OR CATCHING THE BUS AT ANY OTHER LOCATION THAT IS NOT THE ONE SHOWN ON YOUR E-TICKET.
If you wish to change your locations, this will be consdered a CHANGE and WILL BE GOVERNED BY THE CHANGES RULES
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CHANGES and/or CANCELLATIONS
If you request a change or cancellation do not consider it confirmed until you receive an email from GMG confirming your request. THERE IS A $5 CHARGE PER TRIP LEG FOR QUALIFIED CHANGES/CANCELLATIONS
Qualified changes are those made at no later than 48 hours (72 on premium)before the origination of the trip. Unqualified changes will not be allowed.
PROCEDURE FOR REQUESTING CHANGES/CANCELLATIONS
email to lilpaez@aol.com
Send a copy of the e-ticket
your desired dates to change/cancellation
a note stating that you accept the $5 fee per trip leg
Not sending the e-ticket of the acceptance of the cancellation fee at the time you are requesting the change/cancellation will only delay the process
All changes/cancellations are processed according to rules and availability
Your change is not confirmed until you receive the email confirming/denying it
You must allow 7-10 days notification by email prior to your requested travel
GMG Reserves the right to deny any change request
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** USF SERVICE **
Please note there is an error on the system where it gives you the option of traveling South Florida to USF on Friday and returning on Sunday. THIS TRIP IS NOT OFFERED and the system is being corrected.
Our USF trips are from USF to So. Florida on Friday and returning from South Florida to USF on Sunday.. only.
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Please note the additional charge of $10 for each occurance will apply if:
1) traveling on premium dates
2) originating and completing trips on different weeks
Premium Weeks include, but are not limited to:the 2 weeks of end and beginning of Semester, National, univerisity and religious holidays, and others
(Charges are noted on the Services pg on this website)
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If you do not receive an e-ticket within 24 hours after submitting your request, please email us IMMEDIATELY AFTER THE 24 HOUR PERIOD lilpaez@aol.com stating E-TICKET NOT RECEIVED on the SUBJECT of the email; include your name and the reservation information that you were requesting.
No claims will be honored when stating that you did not take the trip becuase you did not receive your e-ticket. The e-ticket is sent by our automated system to the email supplied in your request for reservation. The e-ticket might have gone to your spam folder, or it might have been deleted by mistake.
If you submit your reservation and do not receive the e-ticket, you MUST notify GMG in writing by sending an email. If it is for the same day trip, or you are traveling in less than the 24 hours required, send us the email within 2 hours of your submitted request for reservation.
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