Important Deadline Notice
November 17, 2015 is the deadline to make any changes or cancellations to Thanksgiving Trips for all three universities. No change or cancellation requests will be accepted after November 17, 2015 for trips departing on the week of Thanksgiving. If a reservation is submitted after November 17, 2015, it will not qualify for a change/cancellation since it would have been submitted after the deadline to make changes or cancellations.
GMG Transport is now running under a new management team. In 2016, we will have a redesigned website, which will offer many new features for our customers. Stay tuned!
Traveling to or from Orlando?
UCF - There are no inter-university trips between UCF and Gainesville/Tallahassee). The UCF route only travels between UCF and S. East Florida.
FSU (Tallahassee) and UF (Gainesville) - Orlando departure/arrival location - Turkey Lake Service Plaza on mile marker # 263 on the Florida Turnpike.
If you do not receive an e-ticket within 24 hours of having submitted your request, please email us at email@example.com.
If your request for reservation pertains to a trip that is scheduled to depart in less than 24 hours, please send the email within 2 hours of the submitted reservation request.
Please include the following:
“E-Ticket not Received” on the subject line of the email
The full name of the passenger
Travel Date(s), Departure(s), Time(s)
Please be advised that compensation will not be provided to passengers who claim that they did not travel as a result of not receiving the e-ticket.
If duplicate reservations are submitted, GMG will gladly compensate the passenger, but only with a GMG travel credit. No refunds will be issued.
The e-ticket is sent by our automated system to the email supplied in your request for reservation. Failure to locate the e-ticket is often the result of spam mail settings or an incorrect email address.
Departures and Arrivals
All passengers must honor the departure/arrival locations indicated on their e-tickets. Failure to do so may result in the passenger being denied boarding or having to pay for a new one way ticket.
If you wish to change your location of departure or destination, this will be considered a change and will be subject to the rules for changes/cancellations.
Changes and Cancellations
If you request a change or cancellation, do not consider it confirmed until you receive an email from GMG confirming your request.
In reservations eligible for changes/cancellations, passengers will be required to consent to a $5 fee per leg of the trip being changed or cancelled.
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