GMG Management wants to thank all of you for your loyal support throughout these years and promises to bring you new and exciting changes. GMG has been serving university students since 1983. We have an impeccable service & safety record and are proud of our roots, carrying the world's "most precious" cargo!
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(850) 645-8709 (352) 336-7026 or (352) 215-8196
10:00 AM to 4:00 PM Mon-Thursday
10:00 AM to 12:00 N – Friday
Or visit us at:
Our office in the FSU Card Center |
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*IMPORTANT INFORMATION*
MIAMI and POMPANO pick up/drop off change
- FSU (Tallahassee) and UF (Gainesville) - Orlando departure/arrival location - Turkey Lake Service Plaza in mile marker #263 on the Florida Turnpike
- UCF passengers (there are no inter-university trips between UCF and Tallahassee/Gainesville). All trips are between UCF and South Florida.
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POMPANO/HOLLYWOOD |
MIAMI |
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THE HOLLYWOOD LOCATION WILL NO LONGER BE AVAILABLE/USED AFTER FEBRUARY 12, 2013
THE POMPANO DROP OFF/PICK LOCATION WILL BE THE POMPANO SERVICE PLACE ON THE FLORIDA TURNPIKE
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This is a reminder that the PRESENT departure location at Mall of Americas is adjacent to entrance of AMC Theaters and adjacent Home Depot |
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Frequent Traveler Program Currently Suspended
We apologize for any inconvenience; however, at the present time, passengers will no longer be provided the opportunity to obtain a travel credit after purchasing 4 trips under the same name within one semester.
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YOU MUST BOARD/UNBOARD AT THE LOCATION INDICATED ON YOUR E-TICKET - YOU WILL BE DENIED BEING DROPPED OFF OR PICKED UP AT ANY OTHER LOCATION THAT IS NOT THE ONE SHOWN ON YOUR E-TICKET.
If you wish to change your locations, this will be considered a CHANGE and WILL BE GOVERNED BY THE CHANGES RULES
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CHANGES and/or CANCELLATIONS
If you request a change or cancellation do not consider it confirmed until you receive an email from GMG confirming your request. THERE IS A $5 CHARGE PER TRIP LEG FOR QUALIFIED CHANGES/CANCELLATIONS
Qualified changes are those made at no later than 48 hours (72 on premium)before the origination of the trip. Unqualified changes will not be allowed.
PROCEDURE FOR REQUESTING CHANGES/CANCELLATIONS
email to lilpaez@aol.com
Send a copy of the e-ticket
your desired dates to change/cancellation
a note stating that you accept the $5 fee per trip leg
Not sending the e-ticket of the acceptance of the cancellation fee at the time you are requesting the change/cancellation will only delay the process
All changes/cancellations are processed according to rules and availability
Your change is not confirmed until you receive the email confirming/denying it
You must allow 7-10 days notification by email prior to your requested travel
GMG Reserves the right to deny any change request
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** USF SERVICE CURRENTLY SUSPENDED **
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** ADDITIONAL FARE CHARGES **
Please note the additional charge of $10 for each occurrence will apply if:
1) traveling on premium dates
2) originating and completing trips on different weeks
Premium Weeks include, but are not limited to:the 2 weeks of end and beginning of Semester, National, university and religious holidays, and others
(Charges are noted on the Services pg on this website)
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If you do not receive an e-ticket within 24 hours after submitting your request, please email us IMMEDIATELY AFTER THE 24 HOUR PERIOD lilpaez@aol.com stating E-TICKET NOT RECEIVED on the SUBJECT of the email; include your name and the reservation information that you were requesting.
No claims will be honored when stating that you did not take the trip becuase you did not receive your e-ticket. The e-ticket is sent by our automated system to the email supplied in your request for reservation. The e-ticket might have gone to your spam folder, or it might have been deleted by mistake.
If you submit your reservation and do not receive the e-ticket, you MUST notify GMG in writing by sending an email. If it is for the same day trip, or you are traveling in less than the 24 hours required, send us the email within 2 hours of your submitted request for reservation.
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